So I’m not sure where I learned my math skills, but that post was way off. The 31st isn’t until Thursday so I still have 5 days before Beavis leaves. He’s been sitting in his room with his head in his hands so this is what I suspect: He doesn’t have a place to go and at the last minute he is going to ask me if he can stay. I will tell him no.
Comcast has to be the most fucked up company on the planet. Here’s my recent customer experience.
August 17th. Order Comcast Internet for $29.00 online. I get two emails from them, one to confirm my email, the second asking me to get started.
August 18th: Receive email confirming my order.
August 23rd: I receive my self-install kit, but will wait until the 1st to hook it up as we currently have Comcast in Beavis’ name.
August 24th 6:01 am: I receive a “Here’s what you need to know” email with Getting Started instructions. I do nothing as I’m waiting for the 1st.
August 24th:, 9:06 am: I receive notification of my first bill and how it breaks down. Funny, since I haven’t connected it yet.
August 24th, 3:13 pm: I receive confirmation of my disconnection request, which I never made.
August 26th, 9:11 am: I received a notice and explanation about my second bill. Do they bill every two days? I haven’t even connected my service yet.
August 26th, 6:30 pm I log on to Comcast’s website and see that I have a bill with a $29.99 credit.
I initiate a chat with Comcast. It goes a little something like this:
So I’m left thinking, WTF? Who cares – fiber gigabit ethernet is coming my way on Monday.